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Everything you need to know before you scale Atlaso Build.

Payload sizes

Empty or oversized text, tags, or queries return 400. Some validation responses do not include an X-Atlaso-Error header. A missing or mistyped parameter returns 422; recall limit is clamped rather than rejected.

Rate limits

Atlaso uses two-level fair sharing so one busy account can’t starve the platform.
  • Per credential (project key or device credential): 60 remember/min and 120 recall/min. All subjects using the same project key share that key’s limits; separately minted device credentials have separate limits.
  • Per live process: once an account is placed on a process, that process provides a 600 requests/min floor, with opportunistic bursting up to 10,000/min when it has headroom. This is process-local capacity, not a durable account-wide SLA.
Data-plane rate limiting returns 429 with a Retry-After header — honour it and add a little jitter. Provisioning endpoints may return 429 without that header; if it is absent, retry with exponential backoff. A 503 placement_denied means the server is momentarily full; retry with backoff.
Within a single account, sharing is best-effort — a very large fleet (~25+ devices hammering at once) can temporarily crowd out the same account’s other clients. Spread bursty writes out, or contact us if you’re planning a large rollout.

Storage

Each account can hold up to 5,000,000 live memories and 20 GiB of memory text. Over quota, remember returns 413 storage_quota_exceeded. Deleting memories or purging subjects frees the quota. Need more? Email support@atlaso.ai.

Idempotency

Only POST /memories and POST /device-credentials/batch accept an Idempotency-Key header. Atlaso uses it for best-effort deduplication per (project, key).
  • Same key, same body → the original result is returned, no second write.
  • Same key, different body → 409 (you reused a key for a different operation).
Use a fresh UUID per logical operation. Keys have no documented expiry, so a reused key can continue to replay or conflict indefinitely.

Deletion & GDPR

  • Delete a memory — a real erase of the memory, its search index, and its conflict links. Not a tombstone.
  • Purge a subject — removes an end-user’s entire bag in one call, for “delete my data” requests.
  • Both are idempotent and free the storage they used.
  • A lapsed Build subscription never deletes anything — data returns on renewal.

Viewing memory in the dashboard

Everything your API writes is visible in the Atlaso dashboard: open the Memory tab and switch to the Build view to browse memories grouped by project and subject. Each project also shows daily usageremember and recall calls, hits, and bytes — so you can see what your integration is doing.

Key & credential lifecycle

  • Up to 10 live project keys per project; revoke instantly from the dashboard.
  • Device credentials: 50 per subject, 100,000 per project; revoke one by id or a whole fleet by group_id.
  • Revocation takes effect immediately — the next call gets 401.