> ## Documentation Index
> Fetch the complete documentation index at: https://docs.atlaso.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Plans & billing behavior

> What Pro adds, how upgrading and cancelling work, and what never happens to your memories.

Two plans, no fine print you haven't seen: Free (1 device, 1 active tool)
and Pro at \$10/month, billed monthly, cancel anytime.

## The short version

|                                                                     | Free     | Pro — \$10/month      |
| ------------------------------------------------------------------- | -------- | --------------------- |
| Devices / active tools                                              | 1 / 1    | Unlimited / Unlimited |
| Capture, recall, cloud sync, dashboard                              | Included | Included              |
| Unlimited memories                                                  | Included | Included              |
| Ambient Memory · nightly enrichment · Ask your memory · JSON export | —        | Included              |

Full comparison on the [pricing page](https://www.atlaso.ai/pricing).
There's no annual plan and no trial — the free plan is the trial.

## Upgrading

In the dashboard: **Settings → Upgrade**. Checkout is handled by Stripe;
Pro activates the moment payment completes — your other devices and tools
start syncing into the one shared memory immediately.

## Cancelling

**Settings → Manage billing → Cancel subscription.** You keep Pro until the
end of the billing period you already paid for, then drop to Free. No forms,
no emails, no retention hoops.

## What a downgrade actually does

* **Your memories are never deleted.** Everything stays in your account, on
  any plan.
* Pro AI features — Ambient Memory, nightly enrichment, Ask your memory,
  JSON export — stop when Pro ends.
* Your extra devices and tools get a **5-day grace window** where sync keeps
  working, so nothing breaks mid-week while you decide.
* After the grace window, the device you used most recently stays connected
  (with one active tool, per Free); the others are disconnected — **not
  wiped**. Reconnect any of them anytime, or upgrade again and everything
  resumes.

## Refunds

<Note>
  EU/UK customers keep their statutory 14-day refund right. Details for
  everyone else are in the
  [refund & cancellation policy](https://www.atlaso.ai/refunds).
</Note>